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Property Management Software - Protel Sales & Marketing

Property Management Software - Customer Relationship

To keep guests returning you have to plan and control your marketing. Make use of the possibilities offered with Protel Hotelsoftware® Sales and Marketing SQL. You are always in control and to jog your memory, Protel Hotelsoftware® Sales and Marketing SQL has its own diary with memory.

Other features of this comprehensive program: Rapid access to websites, express posting of e-mails and an intelligent interface to protel hotelsoftware® front office and Protel Hotelsoftware® conference and banqueting.


You are unable to market to your customers if you do not know them well. That’s why your success depends on targeted sales and marketing activities and comprehensive customer relationship management. protel Sales & Marketing gives you total visibility into what your guests need and want. Improve your bottom line with focused campaign management and attractive customer loyalty programs!

Activity Planner

When it comes to managing appointments, activities and contacts, Activity Manager can remember all the key information so your sales activities will be efficient and effective. It’s the daily companion for all your sales staff and is intuitively designed so no detail will ever be overlooked.


Sales Navigator lists all the actual or projected revenues for your accounts in detail for each period, notifies you of customer contacts and their outcomes, and thus helps your sales staff prepare for the next sales meeting. With its support, you can find and capitalize on new marketing opportunities.

Mailing Expert

The Mailing Wizard, a vital feature of protel Front Office, features additional marketing selection criteria.For even more support and convenience, turn to protel Mailing Expert, an optional module that integrates seamlessly with your Front Office and Sales systems. Mailing Expert is a process-based tool that guides you through the entire mailing campaign: from selecting a target group to evaluating the results. Direct mailing has never been this simple!

Other Features

Use extensive codes and detailed marketing information to classify your guests more precisely and carefully define the target group for a campaign

Assign customers to specific sales representatives, who are then responsible for all activities and revenue targets

Other Features

Start detailed analyses of your customers’ revenues and your sales representatives’ activities with a click of your mouse – an ideal tool for controlling sales promotions

Easily exchange contact data and appointments with Microsoft Outlook over an integrated interface, and transfer e-mails from Outlook to the guest profile text history

View More info on Protel Sales & Marketing

Our Customers

You will find that we will work very hard to deliver and maintain an EPoS System which will help you in your business. We hope to exceed your expectations, because we want you to be a very satisfied RST customer.

JTF Warehouse Merchant Hotel Forest Holidays University of Birmingham Coppi Fire and Stone

"Like many of my suppliers I have a long term relationship with RST, we prefer dealing with people who look after us."